Resolving the Issue of the Outlook Teams Add-In Not Working After Switching to New Teams

After switching to the new Microsoft Teams, users may encounter a problem where the Teams add-in for Outlook no longer functions correctly. This can prevent you from scheduling Teams meetings directly from Outlook, disrupting your workflow and causing inconvenience.

The Solution

Fortunately, the solution to this problem is straightforward and involves reinstalling the Teams add-in. Follow these steps to resolve the issue:

Step-by-Step Guide

1. Uninstall the Teams Add-In:
   • Go to Start > Settings > Apps.
   • In the Installed apps section, find the Teams add-in.
   • Select the Teams add-in and click on Uninstall.
2. Uninstall All Teams Versions:
   • While you are in the Installed apps section, it is a good idea to uninstall all versions of Teams, including Teams Classic and Teams New, to ensure a clean installation later.
3. Reinstall Microsoft Teams:
   • Once you have uninstalled the add-in and all Teams versions, download and reinstall the latest version of Microsoft Teams from the official Microsoft Teams website.
   • After installation, open Teams and sign in with your credentials.
4. Verify the Outlook Add-In:
   • After reinstalling Teams, the Outlook add-in should be reinstalled and updated automatically.
   • Open Outlook and check if the Teams Meeting button is available in the ribbon. You should now be able to schedule Teams meetings without any issues.